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Hospitality, Tourism Management Guide

Overview / News


Welcome to UNB Libraries' (Saint John) guide to Hospitality and Tourism Management. The purpose of this guide is to help you find resources related to this discipline and enhance your learning.

How you want to begin your research depends on your topic and your knowledge. If your topic is brand new to you, you might want to start with book based material. The data and information in books, at least, in non-fiction, academic books, generally differs from that found in articles. It is presented at length but tends to be presented in less depth and with less specificity. Book content may be less "cutting edge" and more likely to present standard, and accepted information. Scholarly journal articles often present more controversial content and preliminary research results which require more testing before they are accepted. Students interested in HTM will likely also want to gather practitioner materials (materials that emphasize the practical rather than the theoretical), newspapers, and government publications.

For students, books are a logical starting point for research because they often introduce several relevant topics around a broader subject while scholarly articles often deal with a single, very specific topic with an assumed context -- that is, articles may assume an audience with a high level of subject knowledge.

Once you have some background on your topic which may help you think critically about related information and data, you will be ready to plunge into periodical (magazines, journals and newspapers) literature, grey literature, and beyond. Enjoy the search!

In this guide, you will find links leading you to reference materials (dictionaries, specialized encyclopedias, handbooks ...), books (both online and in print), databases (containing full-text journals, magazines and newspapers, full-text articles, and linked material), and more. That said, not everything you will need will be found in this guide. Remember, you can always visit a library and ask a librarian for more help.

In addition to this subject guide in HTM, you might also wish to explore:

UNB Libraries Guide to Business, UNB Libraries Saint John


News and Views

Travel, Globe and Mail

CNN Travel

BBC Travel

Travel, Independent

Travel news, travel guides and reviews, Guardian, UK

Travel News and Features, Fodors


Reference / Statistics

Dictionaries, encyclopedias, handbooks, guides, maps and other types of reference materials relating to HTM can be found by checking UNB WorldCat, and the Reference Materials collection, or may be publicly accessible via the internet.



Atlas Obscura: Curious and Wondrous Travel Destinations, public access

Map Collection, Perry-Castañeda Library, University of Texas, public access

Encyclopedia of Ecotourism, licensed resource

International Encyclopedia of Hospitality Management, licensed resource

Encyclopedia of tourism and recreation in marine environments, licensed resource

Encyclopedia of Tourism, licensed resource

Heritage Tourism Guidebook, Texas Historical Commission


Research and Planning

Quantitative Methods in Tourism: A Handbook, licensed resource

Resources for Researchers: How-To Guides, Destination British Columbia, public access

Policy & Planning, National Marine Sanctuaries Documents, NOAA, public access

Parks, Trails and Health Workbook, National Park Service and CDC, US, public access

Trail User Survey Workbook, Rails to Trails Conservancy, Department of Conservation and Natural Resources,  Pennsylvania, public access

Making Nature Your Business: A Guide for Starting a Nature Tourism Business in the Lone Star State, Texas Parks & Wildlife, public access


Statistics, Data, Data Sets ...

Statistics Canada, data on travel and tourism in Canada

Statistics and Figures, Destination Canada, public access

[Travel, Tourism, Transportation] Satellite Industry Accounts Data, Bureau of Economic Analysis, US DOC, public access

Bureau of Transportation Statistics, Research and Innovative Technology Administration, US DOT, public access

International Trade Administration, data and research on US tourism

Tourism, EuroStat, European Commission, public access

Tourism, Office for National Statistics, UK, public access

Tourism Research Australia, public access

Tourism, Statistics New Zealand, public access

Tourism, Ministry of Economic Development, New Zealand

International Travel and Migration, Statistics New Zealand, public access

New Zealand Household Travel Survey, Ministry of Transport, NZ, public access

World Development Indicators: Travel and tourism, World Bank, public access

International tourism, expenditures (current US$), Data, World Bank, public access

Tourism, OECD, selected public access

UNdata, choose World Tourism Data, UNWTO, from the database list, public access

UNWTO World Tourism Barometer, licensed resource

Tourism Statistics, e-unwto, selected public access


Books, Studies, Reports ...

UNB WorldCat searches the WorldCat database and offers up-to-date availability information for material held by UNB Libraries. WorldCat contains more than 130,000,000 bibliographic records (including books, journals, videos, music ...) referring to the holdings of libraries world wide. WorldCat also includes selected journal articles and internet resources.

Mobile users should note that although UNB Libraries has moved to a responsive web design, mobile interfaces and apps may NOT yet provide all the functionality of other types of web-based access.

Search UNB WorldCat:
Limit to: 

Please note: While many of the following items allow unlimited simultaneous users, in some cases, the item may allow only a single user at any given time.

Members of the UNB/STU community of users may also use UNB WorldCat to access individual electronic book / book-length titles such as:

Marketing Places and Spaces, Antónia Correia, et al

Advances in Hospitality and Leisure, Joseph S. Chen

Stories of practice : tourism policy and planning, Dianne Dredge and John Jenkins, eds

Visual pollution: advertising, signage and environmental quality,, Adriana Portella


Alternatively, members of the UNB/STU community of users may choose to search one or more of our collections of electronic books and book-length materials such as:

Ebsco eBooks


As well, some internet sites offer full-text, public access books, government publications, and book-length works either as collections or as individual linked title. Examples of such sites include:

Publications, Tourism, Heritage and Culture, NB

Publications, Ministry of Tourism and Culture, Ontario

Publications, Travel and Tourism, Statistics Canada

Tourism Research Australia

Research and Publications, Center for Hospitality Research, Cornell University

Policy Research, World Travel and Tourism Council

Reports, World Economic Forum

Travel and Tourism Competitiveness Report 2019, World Economic Forum

Latest Documents, Tourism, Centre for Entrepreneurship, SMEs and Local Development, OECD, selected public access

Open Knowledge Repository, World Bank

e-unwto, UN World Tourism Organization, selected public access


(Don't forget to explore the resources listed under the Internet / Multimedia tab.)


Article / Research Databases

For those interested in HTM, several of the available licensed bibliographic databases are listed in Key and Additional Resources below. These databases contain articles from general magazines, newspapers, and academic journals. IBISWorld contain significant information on hospitality / tourism / travel as industries. CAB Direct includes materials previously found in the Leisure, Recreation, Tourism database. When searching CAB Direct, consider using the CABICODES along with your selected search terms (for instance, the CABICODE uu700 which limits the search to items coded as tourism and travel, or the CABICODE ee119 which limits the search to items coded as leisure, recreation, and tourism economics).

For all of the Libraries' licensed databases, please see the Article Databases page.

Key Resources

  • CAB Direct
    Combines CAB abstracts and CAB abstracts archive into a single database indexing literature in the fields of plant science; animal science; pathogen, pest, parasite, and weed management; natural resources and ecology; forestry, forest products, and agroforestry; soil science; rural development, tourism, and economics; food science and food products; biotechnology; and agricultural engineering. The database is grouped into the following categories: animal sciences, plant sciences, ecology & environmental sciences, agricultural economics & rural studies, human sciences, and leisure, recreation, and tourism.
    4 simultaneous users.
  • ABI/INFORM Complete (ProQuest)
    Indexing, abstracts, and full-text of scholarly and trade journal articles in business, management, and trade. Also covers dissertations, SSRN working papers, market reports, industry reports, business cases, local and regional business information, and global and trade news. Includes full text of The Wall Street Journal and digital images of selected key business journals from the first issue to the present. ABI Help Guide
    Unlimited simultaneous users.
  • Business Source Ultimate (EBSCO)
    Business Source Ultimate provides full text for more than 7,200 scholarly business journals and other sources. Coverage includes virtually all subject areas related to business. BSU provides full text (PDF) for more than 350 of the top scholarly journals dating as far back as 1922.
    Unlimited simultaneous users.
  • Passport GMID (Global Market Information Database)
    Passport GMID is an international market research database and analysis tool from Euromonitor. The database contains business intelligence and reports across key industries, companies, markets, and consumers in more than 200 categories for 80 countries. Also available is research on lifestyle, demographic and socio-economic country data that spans 206 countries.
    Passport GMID User Guide PDF
    Unlimited simultaneous users.

Additional Resources

  • IBISWorld - US/Canadian & Global Industry Reports
    Our IBISWorld database contains a range of comprehensive industry reports in the following regions - United States, Canada and Global. Industry analysis includes key statistics, industry performance, up-to-date forecasts, supply chain information, and competitive landscape. Report ListingsUS Industry Reports: The core collection has 30-40 page reports on more than 700 U.S. industries. The reports are written to the official North American Industry Classification System (NAICS). • US Specialized Industry Reports: NAICS can often be too broad when dealing with small or new industries. IBISWorld is adding new reports every week that follow our standard report format and complement our NAICS collection. • Canada Industry Reports: The Canadian collection has over 400 detailed research reports on a wide variety of Canadian industries with new reports added every month. • Global Industry Reports: 75 Global Industry Reports offer the same clear and up-to-date forecasts as our country-based industry reports, but instead focus on industry performance in key regions like Europe, Asia, the Middle East and more.
    Unlimited simultaneous users.
  • PressReader - Worldwide Newspapers

    Thousands of newspapers, magazines, and other news sources from 100 countries in 60 different languages. News sources are searchable and current with up to a 60-day backfile at most -- access varies per news source.

    July 2019 NOTE: Please visit PressReader directly to select the newspaper or magazine you wish to read. Title level access is not yet available through the catalogue or the eResources search.

    Due to publisher restrictions online access to the Globe & Mail newspaper is only available while on-campus.
    4 simultaneous users.

  • Meltwater - Canadian Newspapers & beyond

    Meltwater is a news service providing UNB users access to newspapers from New Brunswick. The service also offers other NB provincial news sources in addition to newspapers and sources from around Canada, and news sources from around the world. UNB’s access is primarily aimed towards providing access to New Brunswick news through licensed access, but users are welcome to explore beyond those sources should they desire to do so; users can explore licensed news sources as well as those external sources tracked and searched by the service.

    Meltwater access requires users to login by username and password with each visit to the site. Login details are provided on the next screen and will be updated randomly.

    Unknown Limit on Simultaneous Users


There is also a wide variety of individual periodical titles available (some licensed, some public access) including:

Annals of Tourism Research, licensed resource

International Journal of Sport Management, Recreation & Tourism (IJSMaRT) , public access

International Journal of Tourism Research, licensed resource

Journal of Hospitality and Tourism Research, licensed resource

Journal of Sport and Tourism, licensed resource

Journal of Travel & Tourism Marketing, licensed resource

Journal of Travel Research, licensed resource

Tourism and Hospitality Research, licensed resource

Tourism Management, licensed resource

TOURISMOS: An International Multidisciplinary Refereed Journal of Tourism, public access

UNWTO World Tourism Barometer, licensed resource


Internet / Multimedia


Collective Resources

Destination Canada, official guide

Tourism Industry Association of Canada

US Travel Association

Travel and Tourism Research Association

Tourism in Africa, World Bank

Tourism, OECD

UN World Tourism Organization

World Travel and Tourism Council



Government Departments, Agencies...

Tourism, Heritage and Culture, New Brunswick

Department of Tourism and Culture, PEI

Department of Tourism, Culture, Industry and Innovation, Newfoundland and Labrador

Atlantic Canada Tourism Partnership

Assistance to Travellers, Government of Canada

Destination Canada, Canadian Tourism Information Services

Parks Canada

National Travel and Tourism Office, ITA, DOC, US

Passports and International Travel, US Department of State

Travelers' Health, CDC, US

National Park Service, US

Discover Our Shared Heritage Travel Itinerary Series, National Park Service, US

[Explore Your America],

Passports, travel and living abroad, Foreign and Commonwealth Office, UK

Culture, tourism and sport, Local Government Association, UK

Tourism, Scottish Government

Tourism, Welsh Government

Smartraveller, Department of Foreign Affairs and Trade, Australia

Discover Aboriginal Tourism, Tourism Australia

Tourism, Ministry of Economic Development, New Zealand


Geotourism, Geoheritage

Stonehammer UNESCO Global Geopark, New Brunswick

Geology and Tourism, Natural Resources, Newfoundland and Labrador

The Origin of Landscape: A Guide to Wyoming's Cultural Geology, Wyoming State Geological Survey

America's Geologic Heritage, Explore Nature, National Park Service, US

Geotourism, Department of Mines and Petroleum, Western Australia

Geology and Landforms, Dartmoor National Park, UK


Travel, Travellers Accounts ...

Travel Literature, Center for Retrospective Digitization, Göttingen

American Notes: Travels in America, 1750-1929, "full-text online access to 253 published narratives by Americans and foreign visitors" American Memory Project, Library of Congress

American Journeys: Eyewitness Accounts of Early American Exploration and Settlement, "from the sagas of Vikings in Canada in AD1000 to the diaries of mountain men in the Rockies 800 years later", Wisconsin Historical Society

Travelers in the Middle East Archive, Rice University

[keyword search of "travel"], Digital Library of the Caribbean

Gertrude Bell Archive, Newcastle University Library

19th-Century European & North American Encounters with Taiwan: A Bibliography of Texts Input, Formosa, Reed Institute



National Film Board, Canada, public access

National Film Board, Canada, licensed resource

Arizona Tourism Webinars, Arizona Office of Tourism

Videos, Keep Exploring Canada

BBC Fast Track, archived episodes


Citing / Writing

Citing Your Sources

Accurate, properly formatted references and bibliographies are hallmarks of good academic research, as they acknowledge the source of any ideas you mention in your writing, document your research, and provide the information your readers need to track down your sources.

The standard citation style for Business is American Psychological Association (APA) style, but your instructor may require or recommend that you use another. Always check your course syllabus or ask your instructor to be sure you are using the correct citation style.

The Publication Manual of the American Psychological Association (7th Edition) provides guidance on writing research papers and acknowledging sources. The below examples, based on APA style, are intended to provide help on how to format in-text references/citations in a reference list for the kinds of resources frequently used by Business students and faculty. 

In addition to these examples, citation management tools like Zotero can help you with your research, as they can serve as a repository for your references and are able to auto generate* in-text citations and a Reference list.

*Just a word of caution when using auto generation: double check the citations and references for accuracy, as they are generated by vendor software not humans! 

Every Business assignment (e.g., report/paper) must include references that have TWO parts:

  1. In-Text Reference (Citation): The purpose of in-text references/citations is to identify the sources of your information and to distinguish your ideas from those of others. In the body of your paper, provide the surname of the author(s) and the year of publication to credit a specific passage/idea used. You can provide the reference information in your own text or within parentheses. The standard format is: (Author, Year of Publication, Page Number*). *Page number is required for direct quotes, but optional when paraphrasing. 
    1. Example for narrative in-text citation: In Dill’s 2021 article, it is cited that certain industries like health, retail and food services have experienced especially high rates of turnover. 
    2. Example for parenthetical in-text citation: Certain industries like health, retail and food services have experienced especially high rates of turnover (Dill, 2021). 
  2. Reference List: The purpose of the list is to guide your reader to the sources you have used in your paper. At the end of your paper, on a separate page, provide the full details of all sources in a reference list, entitled “References” (without quotation marks and centered). Your reference list should display each entry in alphabetical order by the surname of the first author. Each reference entry should be double-spaced with the second line indented. Double-spacing is also required between all entries. APA Style has a useful Guide to Creating An APA Style Reference List

See the below Reference List examples for frequently-used UNB Libraries’ business databases. Note that due to formatting constraints, they do not display double-spacing or indentation. The Examples are also available in PDF format

Reference List Examples

Business Source Reference List Examples
ABI/INFORM Complete (ABI) Dill, K. (2021, Oct 15). America's workers are leaving jobs in record numbers; U.S. workers handed in nearly 20 million resignations this spring and summer. Wall Street Journal (Online)
BCC Research BCC Publishing Staff. (2021, November). Smart grid: Global markets to 2026 (ENG032A). 
Bloomberg Bloomberg. (n.d.). Stock price graph for Bank of Montreal 1/01/2020 to 12/31/21 [Data set]. Retrieved January 14, 2022, from /
Bloomberg Businessweek Rai, S., Ghosh, S., Kalesh, B., & Luo, J. (2021, November 8). India’s fintech boom. Bloomberg Businessweek, (4719), 25–26.
Business Plans Handbook (Gale) Gale. (2021). Electronic waste collection and recycling business. In D. Craft (Ed.), Business plans handbook (Vol. 51, pp. 69-81). Gale Directory Library. 
Business Source Ultimate

[Journal Article]

Joshi, A., Hambrick, D. C., & Kang, J. (2021). The generativity mindsets of chief executive officers: A new perspective on succession outcomes. Academy of Management Review, 46(2), 385–405. 

[MarketLine company profile]

MarketLine. (2021, August 19). Tesla, Inc. [Company profile]. Business Source Ultimate. 

[Political Risk Yearbook country report]

PRS Group. (2021, July). Brazil country report. Political Risk Yearbook. Business Source Ultimate. 

Canadian Business & Current Affairs Complete (CBCA)

Team Canada unveils winning wardrobe: Lululemon worked with athletes to create uniforms that marry fashion and function. (2021, Oct 27). Toronto Star, B10. 

[Note that for news articles with no attributed author, move the title to the first position in the reference list. In text, use the article title in "quotation marks" in lieu of the author's name. For long titles, just use the first few words.]

Company Webpage - Company Reports & Filings (Public Webpage) Roblox Corp. (2021, August 16). Quarterly Report  
D&B Hoovers

[Company Profile]

Dun & Bradstreet. (n.d.). Beyond Meat, Inc. [Company profile]. Retrieved November 9, 2021, from 

[Note: Because the above report is regularly updated, a retrieval date is included in the citation.]

[Industry Profile]

Freedonia Focus Reports. (2021, June). Beverages: United States [Industry profile]. Dun & Bradstreet. 

EconLit Baudot, L., Huang, Z., & Wallace, D. (2021). Stakeholder Perceptions of Risk in Mandatory Corporate Responsibility Disclosure. Journal of Business Ethics, 172(1), 151–174.   
EDGAR – U.S. Securities & Exchange Commission (Public Website) Tesla, Inc. (2021, February 8). Tesla, Inc.: Form 10-K 2020. EDGAR. 

Many eMarketer reports are covered by analysts. Analysts should be used as authors.

von Abrams, K. (2021, October 21). The global media intelligence report 2021: A reference guide to consumers’ media use in 43 countries. eMarketer.  

First Research  See Mergent Intellect
Forrester Research

Forrester reports are covered by analysts. Analysts should be used as authors.

Liu, J., Collins, E., McElveen, S., & Turley, C. (2021, October 26). Know your social media audience in 2021 — And if they want to interact with you. Forrester. 

Freedonia Focus Reports See D&B Hoovers 
Frost & Sullivan Frost & Sullivan. (2021, November 3). Global healthcare personal protective equipment growth opportunities (K638). 
FP Advisor (formerly Infomart)

FP Advisor. (n.d.). Corporate snapshots: Royal Bank of Canada. Retrieved January 19, 2022 from

[Note: Because the above report is regularly updated, a retrieval date is included in the citation.]

Harvard Case Study  Puri, S. (2022). Should you compromise your founding principles for faster growth? (Harvard Business Review Case Study No. R2201X-PDF-ENG). 
IBISWorld - Industry Reports

IBISWord Industry reports are covered by analysts. Analysts should be used as authors

McGrath, S. (2021, May). Fruit and nut farming in Canada (IBISWorld Canada Industry Report 11135CA). IBISWorld.

Market share reporter (Gale) Gale. Leading Children's Apparel Store Operators, 2019. (2021) In V. L. Burton, III & R. S. Lazich (Eds.), Market Share Reporter (31st ed.). Gale. 
MarketLine company profile See Business Source Ultimate
Meltwater - Canadian newspapers & beyond (formerly Infomart) Bishop, J. (2021, November 4). Atlantic coast becomes one of the 'most reliable places' to find great white sharks. New Brunswick Telegraph Journal (Print Edition), A3.
Mergent Archives Mergent Inc. (2019, October). Biotechnology Asia-Pacific: a company and industry analysis. Mergent.
Mergent Intellect 

[Company Profile]

Mergent Inc. (n.d.). Shopify Inc. [Company Overview]. Retrieved November 8, 2021 from

[Note: Because the above report is regularly updated, a retrieval date is included in the citation.]

[First Research Industry Profile]

First Research (2022, January 10). Venture Capital. First Research. Mergent. 

Mergent Online

Mergent Inc. (n.d.). Costco Wholesale Corp [Company financials data set]. Retrieved November 8, 2021 from

[Note: Because the above report is regularly updated, a retrieval date is included in the citation.]

OECD iLibrary -- Note OECD iLibrary contains books, papers, and statistics

OECD reports are covered by analysts. Analysts should be used as authors.

Lane, M., & Saint-Martin, A. (2021, Jan 25). The impact of Artificial Intelligence on the labour market. OECD Publishing. OECD iLibrary.


Passport reports are covered by analysts. Analysts should be used as authors.

Solomon, D. (2021, Oct 25). Global economic outlook: Q4 2021. Euromonitor International. Passport GMID.


In PitchBook, you may use search filters to create different kinds of lists. To cite these lists, use square brackets to describe how you compiled your list. 

PitchBook Data. (n.d.). [List of completed buyouts in Canada between Jan 1 202 and June 1 2021]. Retrieved November 12, 2021 from

PitchBook Data. (n.d.) Saeplast [Company profile]. Retrieved November 12, 2021 from

[Note: Because the above report is regularly updated, a retrieval date is included in the citation.]

Political Risk Yearbook Country Report See Business Source Ultimate
PressReader - Worldwide Newspapers Waldie, P. (2021, Nov 12). Ugandan activist finds her voice and spot in the picture. Globe and Mail (Print edition), A4. 
SEDAR - Canadian Securities Administrators (public website) Thomson Reuters Corporation. (2021, November 4). 52-109F2 - Certification of interim filings - CEO (E). SEDAR.

Statista is a statistics portal that brings together data/information from 18,000 different sources. If Statista notes a source, then the source should be used as the author.

Marketplace Pulse. (2020, June). Most popular categories among handmade Etsy sellers worldwide as of June 2020, by share of sellers [Graph]. Statista. 

Statistics Canada Statistics Canada. (2021). Table 21-10-0011-01 Commercial and industrial machinery and equipment rental and leasing, sales by type of client [Data table].
Vividata Vividata. (2021, Spring). Finance\Online banking - personally used past 3 months [Base: Age 14+] [Data set].

Citing Indigenous Knowledge

Indigenous scholars have long pointed out the ways the rules of academic citation styles can be exclusionary. Following the existing rules, it can be difficult to grant Indigenous knowledges, particularly oral teachings, the respect they deserve. In 2021, Lorisia MacLeod of the James Smith Cree Nation published templates for citing Indigenous Elders and Knowledge Keepers in various styles. MacLeod's complete article is available here

Here is her template for APA format:

Last name, First initial. Nation/Community. Treaty Territory if applicable. Where they live if applicable. Topic/subject of communication if applicable. personal communication. Month Date, Year.

For example: 

Cardinal, D. Goodfish Lake Cree Nation. Treaty 6. Lives in Edmonton. Oral teaching. personal communication. April 4, 2004.

Key Resources

APA Style Resources

More Information More Information